NCB OFFER
Privacy Notice
- Introduction
- Overview
- Data Collections and Uses
- Referral Program
- Updates to This Notice
I. Introduction
NCB OFFER SOLUTIONS PRIVATE LIMITED is dedicated to providing transportation and related services through our online platform. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal information. It also explains your rights and choices regarding your data.
We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
NO.2/186-L,HANUMAN COLONY SECOND STREET,INJAMBAKKAM Injambakkam Kancheepuram Kanchipuram TN 600115 IN
II. Overview
Welcome to NCB OFFER SOLUTIONS PRIVATE LIMITED! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our website, mobile applications, products, and services (collectively referred to as "Services").
By using our Services, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy carefully and contact us if you have any questions or concerns regarding your privacy. The effective date indicates when the latest version of the Privacy Policy was published. We encourage you to review this Privacy Policy regularly to stay informed about how we handle your information.
This Privacy Policy covers the following key areas:
- Information We Collect
- How We Use Your Information
- How Your Information is Shared
- Your Choices and Controls
- Data Security
- International Data Transfers
- Children's Privacy
- Updates to This Policy
- Contact Us
Throughout this Privacy Policy, "we," "our," or "us" refers to NCB OFFER SOLUTIONS PRIVATE LIMITED.
As part of our commitment to transparency and privacy, we have implemented measures to safeguard your personal information, comply with data protection laws, and provide you with choices regarding your data.
2.1. Information You Provide
When you register for an account or use our Services, you may be required to provide us with certain personal information, including but not limited to:
- Your name
- Contact information (email address, phone number)
- Payment and billing information
- Profile information (such as a profile picture)
- Identification documents (e.g., driver's license, government-issued ID)
We use this information to:
- Verify your identity
- Provide and personalize our Services
- Process transactions and payments
- Communicate with you regarding your account and our Services
- Respond to your inquiries and requests
2.2. Information We Automatically Collect
When you access or use our Services, we may automatically collect certain information about your device, interactions, and usage patterns, including:
- Device information (e.g., IP address, device type, operating system)
- Usage data (e.g., pages visited, actions taken)
- Location data (if you grant us permission)
- Cookies and similar tracking technologies
We use this information to:
- Improve and optimize our Services
- Personalize your experience
- Analyze usage trends and gather demographic information
- Prevent fraud and enhance security
2.3. Location Information
If you grant us permission, we may collect location information from your device. This data is used to provide location-based services, such as:
- Matching you with nearby drivers
- Estimating arrival times
You can manage your location preferences through your device settings or our application settings.
2.4. How We Use Your Data
We may use the information we collect for various purposes, including:
- Providing and maintaining our Services
- Processing your transactions
- Verifying your identity
- Improving our Services and developing new features
- Communicating with you, including customer support
- Marketing and promotional purposes (with your consent)
- Complying with legal obligations
We may also aggregate and anonymize data for analytical and statistical purposes.
By using our Services, you consent to the collection, processing, and use of your data as described in this Privacy Policy.
III. Data collections and uses
Our platform offers taxi services similar to ride-sharing applications. When you use our taxi services, we may collect, use, and process various types of data, including personal information, for the following purposes:
We collect various types of information when you use our Services. The information we collect and how we use it may vary depending on the nature of your interaction with us. The following sections outline the types of data we collect and the purposes for which we use it:
3.1 Ride Bookings
When you book a taxi ride through our platform, we collect information related to your ride, including:
- Location data for pick-up and drop-off
- Driver details
- Payment information
This information is used to facilitate and manage your taxi bookings, ensure the safety and quality of rides, and process payments.
3.2 Account Management
Your user account may be linked to our taxi services. Information such as your name, contact details, and payment methods may be used to manage your taxi bookings and user experience.
3.3 Location Data
We collect location data, including GPS information, to provide real-time ride tracking, estimate arrival times, and enhance safety during your taxi rides.
3.4 User Ratings and Reviews
After completing a ride, you may have the option to rate your driver and provide feedback. These ratings and reviews may be used to improve the quality of our taxi services and assist in driver-partner evaluations.
3.5 Legal Compliance
We may disclose your information to comply with legal obligations or respond to legal processes, including law enforcement requests.
By using our taxi services, you consent to the collection and use of your data as described in this section.
When you participate in our referral program, we may collect, use, and process various types of data, including personal information, for the following purposes:
3.6 User Registration
We collect personal information during the registration process, including your:
- Name
- Email address
- Mobile number
- Date of birth
- Gender
This information is used to create and manage your user account, provide program-related notifications, and verify your identity.
3.7 Referral Activity
When you refer other users to our platform, we collect information related to your referrals, including:
- Your referral's name and contact details
- Referral activity and participation
We use this information to track referrals, allocate rewards, and manage our referral program effectively.
3.8 Communication
We may use your contact information to communicate with you regarding:
- Your referral activity
- Rewards and incentives
- Program updates and changes
This communication is essential to keep you informed about your participation in the referral program.
3.9 Program Improvements
We analyze data collected from the referral program to assess its performance and identify areas for improvement. This may include aggregated and anonymized data to understand referral trends and user behavior.
3.10 Legal Compliance
In certain circumstances, we may be required to disclose your information to comply with legal obligations, such as responding to legal processes or government requests.
By participating in our referral program, you consent to the collection and use of your data as described in this section.
IV. Referral Program
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you participate in our referral program.
1. Information We Collect
When you register as a user and participate in our referral program, we may collect the following types of information:
- Personal Information: Your name, email address, mobile number, date of birth, gender, location, state, city, Aadhar number, PAN number, and other personal details.
- User Account Information: Your user ID and account details.
- Referral Information: Information related to your referrals, including their names, contact details, and referral activity.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Referral Program: To manage and operate our referral program, including tracking referrals, allocating rewards, and maintaining the referral network.
- User Registration: To create and maintain your user account and profile.
- Communication: To communicate with you regarding your referrals, rewards, and other program-related information.
- Program Improvement: To analyze referral program performance and make improvements.
3. Disclosure of Your Information
We may share your information with the following entities:
- Referral Network: Information about your referrals may be shared with other users in your referral network.
- Service Providers: We may engage third-party service providers to assist with program management, and they may have access to your information.
- Legal Requirements: We may disclose your information if required by law or legal process.
4. Your Choices
You can choose not to participate in our referral program or provide certain information. However, this may affect your eligibility for program rewards.
5. Security
We take appropriate measures to protect your information. However, no data transmission over the internet or storage can be guaranteed to be 100% secure.
6. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [contact email/phone].
By participating in our referral program, you agree to the terms outlined in this Privacy Policy.
V. Updates to this notice
We may update this Privacy Notice periodically to reflect changes in our practices and legal requirements. When we make updates to this Privacy Notice, we will revise the "Last Updated" date at the top of the notice. We encourage you to review this Privacy Notice regularly to stay informed about how we handle your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or your personal data, please contact us at:
NO.2/186-L,HANUMAN COLONY SECOND STREET,INJAMBAKKAM Injambakkam Kancheepuram Kanchipuram TN 600115 IN
